Overview

Welcome to Ray-Ban. These Terms of Service apply when you visit our website, browse products, create or use an account, place an order, make a payment, contact customer support, or use any feature available through the Ray-Ban online store.

Throughout these Terms, “Ray-Ban,” “we,” “us,” and “our” refer to the Ray-Ban store, and “you” or “your” refers to the customer, visitor, or user of the website.

Please read these Terms carefully before using the website. If you do not agree with these Terms, you should not use the website or place an order.

Acceptance of Terms

By accessing the Ray-Ban website, using our online store, creating an account, submitting information, or placing an order, you agree to follow these Terms of Service and any policies referenced on the website.

Additional policies, including our Shipping Policy, Return Policy, and Privacy Policy, may apply to your use of the website and your purchase. Those policies are incorporated into these Terms by reference.

Online Store Terms

You may use the Ray-Ban online store only for lawful shopping and personal use. You agree not to misuse the website, interfere with website operations, submit false information, or use the website in a way that could harm Ray-Ban, other customers, or the website experience.

• You must provide accurate, current, and complete information when placing an order or contacting customer support.
• You may not use the website for fraudulent, abusive, unlawful, or unauthorized purposes.
• You may not attempt to disrupt website security, checkout functionality, payment processing, or customer account features.
• You may not copy, scrape, reproduce, or misuse website content for unauthorized commercial purposes.

Product Information

Ray-Ban aims to present product information clearly, including product names, images, descriptions, colors, frame details, lens details, sizing information, and availability when applicable.

Product images and colors may appear differently depending on your device, screen settings, lighting, or browser. Product information may be updated, corrected, or changed at any time without prior notice.

Before placing an order, please review the product page carefully to confirm the item, color, size, lens option, frame style, quantity, and other details.

Pricing and Availability

Product prices, promotions, discounts, availability, and product details may change without notice. Ray-Ban reserves the right to correct errors, update information, limit quantities, discontinue products, or refuse orders where information is inaccurate or incomplete.

If a product is unavailable after you place an order, customer support may contact you using the email address provided with your order.

Orders and Payment

When you place an order through Ray-Ban, you agree that all order and payment information you provide is accurate and that you are authorized to use the selected payment method.

Orders may be reviewed before processing. Ray-Ban may refuse, cancel, or limit an order if order information is incomplete, payment cannot be verified, product availability changes, suspicious activity is detected, or an error appears in product or pricing information.

Shipping Reference

Ray-Ban offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, delivery estimates, customs information, and destination availability are explained in the Shipping Policy.

Estimated delivery times are not a guaranteed delivery date. Delays may occur because of destination limitations, address issues, customs review, weather, holidays, high shipping volume, or other events outside normal processing.

Return Reference

Ray-Ban offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing, exchange information, and customer-service return instructions are explained in the Return Policy.

Customers must contact customer service before sending any return. Returns sent without receiving return instructions may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account login details secure and for all activity that occurs through your account. Please contact Ray-Ban immediately if you believe your account has been accessed without permission.

Ray-Ban may suspend or restrict account access if we believe the account is being misused, used for fraudulent activity, or used in violation of these Terms.

Prohibited Uses

You agree not to use the Ray-Ban website or services for any prohibited activity, including:

• Violating any applicable law, regulation, or third-party right.
• Submitting false, misleading, or fraudulent information.
• Attempting to interfere with website security, checkout, payment processing, or order systems.
• Uploading or transmitting viruses, malicious code, spam, or harmful content.
• Using automated tools to scrape, copy, monitor, or extract website content without permission.
• Impersonating another person or misrepresenting your identity or order information.
• Using the website for unauthorized resale, commercial abuse, or fraudulent order activity.

Intellectual Property

The Ray-Ban website may contain product names, images, text, graphics, page layouts, designs, logos, icons, buttons, videos, and other content protected by intellectual property rights.

You may use the website for personal shopping and browsing only. You may not copy, reproduce, distribute, modify, sell, exploit, or use website content for unauthorized commercial purposes without written permission.

Third-Party Links

The Ray-Ban website may include links, tools, or features that connect to third-party websites or services. These third-party websites and services are not controlled by Ray-Ban.

Ray-Ban is not responsible for third-party content, policies, products, services, websites, or practices. Please review the terms and privacy policies of any third-party service you choose to use.

Disclaimer

The Ray-Ban website, products, content, and services are provided as available. We work to keep website information accurate and accessible, but we do not promise that the website will always be uninterrupted, error-free, secure, or free from delays.

Product information, availability, pricing, promotions, and website content may be changed or corrected at any time. Nothing in these Terms creates a warranty or guarantee that is not expressly stated in a written policy provided by Ray-Ban.

Limitation of Liability

To the fullest extent permitted by applicable law, Ray-Ban is not responsible for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, your inability to use the website, order delays, third-party services, or product availability issues.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Changes to Terms

Ray-Ban may update or revise these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page will be revised.

Your continued use of the Ray-Ban website after changes are posted means you accept the updated Terms. Please review this page regularly to stay informed about the current Terms of Service.